Effective date: 2026-11-12 · Version 7
Independent experiences
Public reviews and private feedback are independent of appointments. Walk-in customers can use review/feedback QR links. Positive and negative experiences are welcome. Submitting either never confirms completion or creates a successful-appointment fee.
Public reviews
Describe your own truthful experience using your chosen public alias. Do not disclose private contacts, threaten, unlawfully discriminate, fabricate facts, spam or infringe rights. Owners cannot review their own business. The same moderation rules apply to every star rating. An approved review’s previous version can remain visible while an edit is reviewed. You can withdraw a review or report concerns.
Private feedback and integrity
Private feedback is restricted to its sender, the authorized current owner and administrators as needed; it is never silently converted into a public review. Reports do not automatically remove content. Disagreement alone does not justify suppressing lawful criticism. Fake/conflicted reviews, incentives conditioned on positive ratings and abusive suppression are prohibited. Earned satisfaction badges are not sold and follow documented eligibility and abuse controls. A badge/review does not certify licensing, insurance, quality or safety. Ask for review at support@nearbycarcare.com.