Effective date: 2026-11-12 · Version 6
Request scope
Select the provider, service and vehicle accurately. Towing uses pickup/destination; mobile/roadside work uses the customer service location; shop appointments use the business address. A request is not a dispatch or availability guarantee. Call the provider when time is critical; contact appropriate emergency services for danger or an emergency.
Quotes
Driving mileage covers pickup to destination where available; provider proximity may be approximate. Towing can use base, mileage, included miles, minimum, subtotal cap, vehicle/equipment and time charges. Unpriced selections require a quote. Starting service and travel fees are distinct. Review the itemized total, taxes, timing and assumptions before acceptance. A map estimate is not a final agreed charge.
Cancellation and payment
Use booking messages and available cancellation/reschedule controls promptly. Proposed time/price changes require the applicable review/acceptance. This directory imposes no universal customer cancellation/no-show/refund charge. A provider may propose lawful terms before agreement; undisclosed charges are not automatically authorized. Direct-provider payments must be addressed with that provider/payment method without limiting statutory rights.
Completion and experiences
A provider report alone does not verify successful work. Customer confirmation and resulting-sale checks govern any business platform fee. Reviews and private feedback do not require appointments, confirm successful completion or generate fees. Positive and negative experiences are welcome. Report site errors with the booking reference to support@nearbycarcare.com, never full card credentials.