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Apple CarPlay keeps disconnecting

2019 Honda Passport AWDElectrical

Asked by MyBlueHonda · 2026-10-21

Apple CarPlay disconnects every few minutes, then reconnects. Phone calls drop when this happens. I tried two different cables. Is this the car or my phone?

Online advice does not replace an in-person vehicle inspection.

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Best answer

Sample Mobile MechanicVerified Business · Car detailing
Random CarPlay disconnects are most often caused by the cable connection, the phone software, or the head unit software, and less often by a hardware fault.

Some steps you can try for free: use a short, certified cable, check the car's USB port for lint (a phone's own port collects lint too, which causes intermittent contact), update the phone software, and in the phone settings, forget the car and pair it again. Also check whether the problem happens in more than one USB port.

If it continues, a dealer can check whether a software update is available for the audio and navigation system on your vehicle. Updates for connectivity issues are common. If an update does not help, they can test the USB port and wiring.

Answered 2026-10-21

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