Effective date: 2026-11-12 · Version 1
Operator and scope
Nearby Car Care is operated by Nearby Car Care. Privacy contact: support@nearbycarcare.com. Mailing address: support@nearbycarcare.com. This notice covers our directory, accounts, garage, business profiles, requests, reviews and related tools. Independent providers have their own privacy practices.
Information supplied
Accounts contain email, password hashes, chosen name, optional phone, language and workspace preferences. A private garage may contain vehicles, mileage, maintenance, reminders, favorites, documents and an optional VIN. Requests may include the selected vehicle, service, pickup/service address, destination, timing, messages, quotes and attachments. Do not send passwords, government identifiers, complete card details, medical records or unrelated sensitive information.
Public and private content
Business profiles can display public contacts, address, hours, services, supported vehicles, brands, license numbers, photos, FAQs, social links and videos. Some listings are unclaimed or incomplete. Ownership applications and evidence remain private to their applicant and authorized administrators. Public reviews display the alias/content you select after moderation. Private feedback stays separate from public reviews and appointments. The selected provider receives the information needed for a request you submit, not your entire private garage.
Technical information and location
Hosting/security systems may receive IP addresses, browser details, request times and access/error logs. Essential cookies maintain sessions, security, requested language and consent preferences. Near Me requests separate browser location permission. Maps/location tools, geocoding and routing require your optional-service choice and process the addresses or coordinates you request. Map providers can receive your IP and the area shown. Videos connect to YouTube only after video consent and play. Push connects to OneSignal only after push consent and device enablement. See Privacy choices.
Purposes and recipients
We operate the features you request, communicate about activity, assess ownership, moderate content, protect security, resolve disputes and satisfy legal/accounting duties. Administrators have need-based access. Hosting, configured SMTP/PHP email, enabled mapping/video/push and other necessary processors handle information for their function. Stripe or PayPal may process a business platform-fee checkout; we retain transaction references/receipts, not complete card credentials. We may disclose information where legally required, to protect rights or in a lawful business transition with appropriate notice. Information can be processed in the United States and providers’ other locations.
Sale, signals and automation
This application currently does not sell consumer information, share it for cross-context behavioral advertising or install independent advertising/audience-analytics trackers. GPC keeps those purposes off; it does not block a provider receiving the request you intentionally submit. Do Not Track has no single standardized meaning and does not authorize tracking. We do not make automated employment, credit, housing, insurance or similarly significant eligibility decisions. Estimates and badges are not service, licensing, safety or price guarantees.
Retention and security
Account, garage, business, booking and billing records remain while needed for their purpose and legal, security, dispute or accounting duties. Deletion has applicable exceptions and is not an automatic erasure of every transaction or backup. The maintenance worker removes closed privacy-request payloads after two years and minimal request/consent receipts after two years. Tokens expire; successful email handoff erases queued sensitive bodies. Badge expiration does not itself erase ownership evidence. Host logs and backups have separate schedules. We use access controls, password hashing and encryption for designated private records, without guaranteeing absolute security.
Rights, children and changes
Use Privacy requests for access, portable copies, correction, deletion, applicable opt-outs or appeals. We verify email control and may request proportionate record/agent verification, never your password or full government ID. Optional-service opt-outs work immediately without account creation. We explain exceptions and apply relevant deadlines without unlawful discrimination; our internal initial target is 30 days, but a shorter legal deadline controls. Accounts/transactions are intended for adults; the service is not directed to children under 13. Report suspected child data to support@nearbycarcare.com. Published versions show effective dates; material changes receive notice or consent where required.